Returns & Refund Policy

Returns & Refund Policy

We stand behind the quality of every item we ship.

Our Guarantee

We sell perishable goods — so we can't accept traditional returns. But your satisfaction is guaranteed. If something isn't right, we make it right.

If Something Goes Wrong

If your order arrives damaged, spoiled, or not up to the standard you expected:

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1. Take Photos

Document the issue with photos of the product and packaging.

✉️

2. Contact Us

Email oscar@bloomproduce.com within 48 hours of delivery.

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3. We Fix It

We'll send a replacement or issue a full refund — your choice.

The Fine Print

  • 48-hour window: Contact us within 48 hours of delivery for any quality issues.
  • Photos required: We need to see what went wrong to resolve it quickly.
  • Refund method: Refunds are issued to your original payment method within 5–7 business days.
  • Replacements: Shipped at no additional cost via the same shipping method.

Honest truth: We pack every order with care and cold-chain packaging. Quality issues are rare — but when they happen, we don't make you jump through hoops. One email, and we handle it.

Restaurant-quality specialty produce. No minimums. Ships in 24 hours.

200+ items including exotic mushrooms, edible flowers, microgreens, and dehydrated cocktail garnishes.

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