Refund policy

Return & Refund Policy

Effective Date: March 2026

Overview
Bloom Produce is a wholesale supplier of fresh produce, specialty ingredients, and dehydrated garnishes. Our policy differs by product type as described below.

Fresh & Perishable Products
Due to the perishable nature of fresh produce, all sales are final. However, we stand fully behind quality. If product arrives damaged, spoiled, or incorrect, contact us within 24 hours of delivery at sales@bloomproduce.com with your order number, description, and photos. Approved claims are resolved via credit or replacement shipment.

Non-Perishable Products (Dehydrated Garnishes, Cocktail Rimmers, Swizzlers)
Non-perishable items may be returned within 30 days of delivery if they arrive damaged, defective, or incorrect. Items must be unopened and in original condition. To initiate a return, contact sales@bloomproduce.com with your order number and reason for return. We will provide a prepaid return label for eligible claims. Refunds are issued to the original payment method within 5-7 business days of receiving the returned item.

Non-Eligible Claims (All Products)
We do not accept returns for: change of mind or ordering errors on the buyer's part; product stored improperly after delivery; minor cosmetic variation in size, shape, or color (normal for fresh produce); claims submitted outside the applicable window.

Contact
Email: sales@bloomproduce.com
Phone: (323) 864-3029
Response time: within one business day.